FAQ

Frequently asked questions

Everything self-managing landlords ask about screening tenants, running applications, and collecting rent on Porcher.

Tenant Screening & Background Checks

How do I get a background check on a tenant?

Create a free Porcher account, add the property, and start a screening from the Applications section — share an application link or use Manual Screening if you already have someone in mind. Porcher runs the credit, criminal, eviction, and identity checks and returns a full report, usually within minutes to a couple of days.

How to run a tenant background check
How do tenants complete their background check?

After your tenant submits an application (or you start a Manual Screening) and the $50 screening fee is paid, they get an email from Checkr, Porcher's background check partner. They answer a few quick questions, then upload a photo of their government ID and take a live selfie to verify their identity — most applicants finish in well under 10 minutes.

How much does a tenant background check cost?

A Porcher screening costs a flat $50 per applicant, and by default the applicant pays it — not the landlord. If you use Manual Screening, you can choose to pay the fee yourself instead.

Learn how applicant-paid screening works
What shows up on a tenant's credit report?

Porcher's credit report includes a FICO-style credit score, number of open accounts, average account age, credit utilization, on-time payment rate, and any collections, charge-offs, or bankruptcies — the same data you'd expect from a major credit bureau, summarized for a rental decision.

See what's included in a tenant screening report
Who can see a tenant's credit and background check information?

Only the landlord or property manager connected to the application can view the screening report, and only after verifying their identity with a government ID and live selfie. Report access ends 30 days after the screening is complete. The application record may remain available after report access ends.

Learn about screening safeguards
How long does tenant screening take?

Most criminal, eviction, and identity checks finish within minutes. Credit reports can take a little longer depending on the applicant's history and bureau response times, but nearly all screenings complete within one business day.

What's the fastest way to screen a tenant?

An Application Link is usually fastest — share it with your applicant, they pay the $50 fee themselves, fill out the application, and Checkr emails them directly to finish the background check. If you'd rather not wait on them to start, use Manual Screening instead: add their email address, pay the $50 fee yourself, and Checkr still emails them to complete their side of the check.

Learn how rental application links work

Rental Applications

How do I create a rental application link?

From your Porcher dashboard, go to Applications > Application Link, enter the property address, and Porcher generates a shareable link you can text or email to any prospective tenant — no published listing required.

Create and share a rental application link
What's the difference between an application link and manual screening?

An application link is a shareable application form for a specific property; manual screening is for when you already know who you're renting to and want to start their background check yourself.

Rent Collection & Payments

How do I collect rent payments online from my tenant?

Connect a payout account once (Stripe handles the setup), then set up a rent payment plan for a property. Porcher gives you a single tenant login link to share — any tenant you've invited can log in, see their rent due, and pay by bank transfer or card.

How to collect rent online
What fees does Porcher charge to collect rent?

Tenants pay a small fee on top of rent — 0.75% for bank transfer (ACH) or 3.75% for card — and the landlord always receives 100% of the stated rent amount.

Do I need a separate payment link for each tenant?

No — one tenant login link works for every tenant. Whoever logs in with the email address you invited automatically sees their own rent due and payment history.

Compliance & General

When is an adverse action notice required?

If information in a consumer report contributed even partly to a decision unfavorable to a rental applicant, the FCRA generally requires an adverse action notice. This can include a denial or less favorable terms such as a higher deposit or a guarantor. State and local rules may also apply.

Read the rental denial and adverse-action guide
If I accept one applicant, does Porcher notify everyone else?

No. Approving one applicant does not automatically reject or notify the others. Decide what to do with each remaining application separately; accepting someone else alone does not establish whether another applicant's report influenced your decision.

Does declining an application in Porcher send an adverse action notice?

When you confirm that a screening report contributed to a decline or less favorable terms, Porcher records the decision and queues a required notice if verified agency and, where applicable, credit-score disclosures are available. If details are missing, confirmation is blocked for manual review. A No answer records the decision without a report-based FCRA notice; accepting another applicant does not send notices automatically. Check delivery status before assuming a notice was received.

Read the FTC's guidance for landlords
Does an adverse action notice explain why the landlord made the decision?

A federal FCRA notice generally identifies the actual consumer reporting agency, says that agency did not make the decision and cannot give specific reasons, and explains the right to request a free report within 60 days and dispute inaccurate or incomplete information. If a credit score was used, additional score disclosures may be required. Local rules may also apply.

Where can an applicant dispute inaccurate screening information?

Dispute report accuracy with the consumer reporting agency that supplied the information, using the contact details on your report or notice. The agency investigates accuracy; your property manager handles questions about the rental decision. Porcher support can help with routing or delivery issues, but does not resolve report disputes. Do not email sensitive identity documents or Social Security numbers to support.

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